If you believe that buying a product was not the right decision or you think that the product you have purchased is not the most suitable for your needs, we want to make things right.
- Within 30 days of purchase, Weiss AG will reimburse the full price paid on request
Refund requests are to be submit via ticket
to our Support help desk.
Add your Order ID, to receive a quick answer; In addition, we require a clear explanation why you would like a refund. We love to know where things went wrong so we can improve our service in the future.